Customer Service Executive

·We are looking for a dynamic and enthusiastic Customer Service Executive to join our team and promote our exciting holiday packages over the phone for India/Bali/ Phuket/Vietnam.

·You'll play a crucial role in helping customers plan their perfect vacations while enjoying unique perks, including an onboarding trip and the opportunity to travel the world!

·A passion for travel and an interest in learning about holiday destinations.

·Goal-oriented with a drive to achieve and exceed sales targets.

·Proficient in using CRM software and MS Office (training will be provided).

• ·Education: 10th+Diploma or graduate (any stream/specialisation)-Mandatory
• ·Experience: Fresher to maximum 3 Yrs experience only
• ·Should be good at English and Hindi
• ·Strong communication, negotiation, and interpersonal skills.

• Make outbound calls to potential Indian customers to promote and sell holiday packages.
• ·Provide detailed information about various destinations, accommodations, and itineraries.
• ·Communicate the benefits and features of our holiday packages/stays persuasively to customers.
• ·Achieve and exceed monthly sales targets and KPIs set by the company.
• ·Follow up with interested customers, answer their queries, and handle objections.
• ·Convert inquiries into confirmed bookings by presenting compelling offers and closing sales.
• ·Maintain and update customer records accurately in the CRM system.
• · Stay updated with the latest holiday deals, destinations, and travel trends to effectively promote our offerings.

• Competitive base salary with attractive commission and performance-based incentives.
• ·Opportunities to travel the world as part of your role and explore different destinations.
• ·Comprehensive training programs to develop your sales skills and product knowledge.
• ·Opportunities for professional development and career advancement.
• ·A supportive and energetic team environment.
• ·First 2 Saturdays are non-working days